John G. Miller is the author of QBQ! The Question Behind the Question, Flipping the Switch – Unleashing the Power of Personal Accountability and Outstanding! 47 Ways to Make Your Organization Exceptional. He is founder of QBQ, Inc., an organizational development firm based in Colorado, dedicated to “Helping Organizations Make Personal Accountability a Core Value.” A 1980 graduate of Cornell University, John has been involved in the training and speaking industry since 1986. He lives in Denver with his wife, Karen. They have seven children, and one grandson.