Rick Tate is an internationally recognized expert on service quality, leadership development and organizational excellence. Rick Tate is co-founder of an international consulting firm, a founding faculty member of the Center for Innovative Leadership, and a faculty member for the Institute of Management Studies.
For over 15 years, Rick Tate has been consulting, speaking, training, writing and developing state of the art concepts that challenge people’s mind sets and develop new ways of thinking. His expertise is backed by over 12 years of successful line management experience.
Rick Tate has written many books, articles and training programs including the best seller, Leadership and the Customer Revolution, Legendary Service, Frontline Service, World Class Customer Service and The Service Monkey. His acclaimed training programs have been translated into over eleven languages and distributed all over the world.
Rick Tate is a captivating and motivating speaker whose use of stories, examples, anecdotes and metaphors provides a unique learning experience for audiences. He speaks to literally thousands of people a year from groups of ten senior executives to thousands of front line employees.
His client list includes such notable organizations as Disney, Coca Cola, Johnson & Johnson, Motorola, American Honda, Brinker, Xerox, IBM, Perrier, National Park Service, Norwest, Publix, Norstan, Manpower, Bank One, Nortel and J.C. Penney.
Rick Tate holds graduate degrees from the University of San Francisco and California American University and has served as a faculty member at many institutions of higher education.