Jenn Lim

Along with her responsibilities as CHO (Chief Happiness Officer), Jenn Lim travels around the world to deliver a message of passion, purpose, culture, and happiness.

Jenn has been a consultant with Zappos from its start-up days in 2003 to the $2B business it is today. She created the Zappos Culture Book, an embodiment of how companies can use happiness as a business model to increase productivity and profitability. Jenn’s experience with Zappos, combined with her development of scientific frameworks for workplace happiness, created the evidence that happier employees = happier customers = successful companies (and meaningful lives). What’s more, she discovered that every organization can have similar results.

Today, Jenn is dedicated to growing DH to inspire happiness in people, companies and communities so that together, we can create a happier world.